999xx's Privacy Policy
We are fully transparent about how your personal information is collected, used, and protected. Your privacy is our top priority.
Our Commitment: 999xx never sells your personal information to third parties. Protecting your privacy is a core responsibility we take seriously.
1. Introduction
999xx (https://999xx.pro) is a trusted online gaming platform. We believe that every player's privacy is a fundamental right. This Privacy Policy ("Policy") explains what personal information we collect, how and where we use it, and the measures we take to keep it secure.
This Privacy Policy applies to all 999xx services — including the website, mobile app, Live Casino, slots, fish games, and Sports Betting. By using our services, you are considered to have accepted this Privacy Policy.
We review this Policy regularly and update it as needed. You will be notified in advance of any major changes.
2. What Information We Collect
999xx only collects information that is necessary to provide our services. The list below details the types of data we collect:
Identity Information:
- Full name, date of birth, and gender
- National ID number or passport number (for verification purposes)
- Current address and district
Contact Information:
- Mobile Number (for bKash/Nagad/Rocket verification)
- Email address (for account communications)
Financial Information:
- Deposit and withdrawal amounts and timestamps
- Mobile Banking Number (bKash, Nagad, Rocket, Upay)
- Transaction History
Technical Information:
- IP Address & Device Type
- Browser and operating system information
- Site Access Time & Session Duration
- Cookies & Local Storage Data
Gaming Activity Information:
- Game types played and bet amounts
- Win/Loss History
- Bonus Usage Records
We never store your bank card number, PIN, or mobile banking password.
| Type of Data | Reason for Collection | Mandatory |
|---|---|---|
| Name and Date of Birth | Identity & Age Verification | Yes |
| Mobile Number | Account Registration & Payment | Yes |
| Contact & Account Recovery | Yes | |
| IP Address | Security & Fraud Prevention | Automatic |
| Gaming History | Service Improvement & Responsible Gaming | Automatic |
3. How We Collect Information
999xx collects your information through several methods. You should have a clear understanding of each one:
Direct Collection:
You provide information directly when you register, update your profile, make a deposit or withdrawal, or contact our support team.
Automatic Collection:
When you browse our platform, certain technical information is automatically collected via cookies, web beacons, and log files.
From Third Parties:
Limited information is received from payment gateways (bKash, Nagad, etc.) and identity verification services, solely for the purpose of confirming transactions.
4. Purpose of Data Use
999xx uses your information only for specific, legitimate purposes. We never collect or use data beyond what is necessary:
- Account Management: Account registration, login, and profile management.
- Payment Processing: Verifying deposits and processing withdrawals.
- Identity & Age Verification: Account security and fulfillment of legal obligations.
- Fraud Prevention: Detecting and preventing suspicious activity.
- Customer Support: Resolving your complaints and inquiries.
- Service Improvement: Improving your experience on the platform.
- Responsible Gaming: Identifying signs of problem gambling and providing support.
- Promotional Communications: Keeping you informed about bonuses and offers (you may opt out at any time).
- Legal Obligations: Anti-money laundering compliance and regulatory reporting.
You can opt out of promotional messages at any time by contacting our support team. However, transactional and security-related messages cannot be disabled.
6. Data Security Measures
999xx employs the highest technical and organizational safeguards to protect your information. Our security framework operates across multiple layers:
- TLS/SSL Encryption: All data transfers are secured with 256-bit encryption.
- Database Encryption: Stored sensitive data is kept in encrypted form.
- Firewall & DDoS Protection: Server-level protection against cyberattacks.
- Two-Factor Authentication (2FA): An extra layer of security for logins and large transactions.
- Access Controls: Only authorized personnel have access to your information.
- Regular Security Audits: Regular security audits conducted by independent third parties.
- Data Backup: Regular backups maintained on secure servers.
In the event of a data breach, we will notify affected users within 72 hours and take all necessary steps to address the situation.
7. Cookie Policy
999xx uses several types of cookies. Cookies are small text files stored in your browser that help improve your experience on the platform.
Cookies We Use:
- Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
- Functional Cookies: To remember your preferences such as language and theme settings.
- Analytics Cookies: To understand site traffic and user behavior.
- Performance Cookies: To monitor site speed and performance.
You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some features on the site.
8. Data Retention Period
999xx does not retain your information longer than necessary. Retention periods vary depending on the type of data:
- Account Information: For the duration of account activity and up to 5 years after closure.
- Financial Transaction Records: A minimum of 7 years as required by legal obligations.
- Gaming History: For the duration of account activity and 2 years after closure.
- Support Contact: 1 year after the issue is resolved.
- Log Files & IP Data: Up to 90 days.
Once the retention period expires, data is securely deleted or anonymized.
9. Your Rights
You have clear rights over your personal data. 999xx fully supports each of these rights:
Right to Access Your Data
You may request to see the information we hold about you. Contact our support team and we will provide a full data report within 30 days.
Right to Rectification
If any of your information is inaccurate, you may request a correction. Your name, address, and contact details can be updated at any time.
Right to Erasure
After account closure, you may request deletion of data beyond what we are legally required to retain. Financial records must be kept for a legally specified period.
Right to Restrict Processing
In certain circumstances, you may request that we restrict the processing of your data — particularly when its accuracy is in dispute.
Right to Withdraw Marketing Consent
You may opt out of promotional emails or SMS at any time. Contact our support team and the messages will be stopped within 24 hours.
Right to Data Portability
You may request a copy of your data in a structured, machine-readable format.
10. Minor's Privacy
999xx is strictly prohibited for anyone under the age of 18. We do not knowingly collect personal information from minors.
If a minor registers on the platform by misrepresentation and we become aware of it, the account will be immediately closed and all collected data permanently deleted. If you believe your child is using our platform, please contact our support team right away.
11. Policy Changes
999xx may update this Privacy Policy from time to time. Changes may arise due to legal requirements, the introduction of new services, or security improvements.
For significant changes, we will:
- We will display a clear notice on the website.
- We will notify you in advance via your registered email.
- The date of any changes will be clearly indicated.
- A summary of all changes will be provided.
Continued use of the platform after changes take effect will be considered acceptance of the updated policy. If you object to any changes, you may request that your account be closed.
The latest version of this Policy is always available at /privacy-policy Available on the page. We recommend checking it regularly.
12. Contact
For any questions, complaints, or requests regarding our Privacy Policy, please get in touch with us. Our data protection team is available seven days a week to assist you.
- Email: [email protected]
- Response Time: Typically within 24–48 hours
- Data Request: Full response provided within 30 days
We take your privacy concerns with the utmost seriousness. Every request is reviewed with care.
Why 999xx's Privacy Trusted
Our security framework and transparent policies let you play with complete peace of mind.
End-to-End Encryption
Every transaction and piece of personal data you share is protected by 256-bit SSL encryption — keeping your information safe from interception.
No Sale of Personal Data
Under no circumstances does 999xx sell your data to third parties. Your data exists solely to serve you.
Transparent Identity Verification
Only the information required for KYC is collected. Once verification is complete, any additional documents are not retained.
Regular Security Audits
Security audits are conducted every three months by an independent third party. Any vulnerabilities found are fixed immediately.
Your Control
Opting out of marketing messages, viewing your data, or requesting its deletion — it's all in your hands. Just reach out to our support team.
Limited Data Retention
Data is never retained beyond what is necessary. Information is automatically deleted after the applicable retention period.
Play with peace of mind, We're Here for You
Enjoy slots, fish games, and Live Casino thrills at 999xx — with your privacy fully protected. Join today.
Responsible Gaming Policy & Terms & Conditions Read. For ages 18+.